Troubleshoot CavePainting

So, Cavepainting's acting up? You have a few options.

Check Your Process

Make sure that you're following the procedure to run CavePainting from the kiosk exactly.

Solve It Yourself

Some tutorials exist to help you fix problems yourself. What's going on?

• CavePainting is frozen.
  • Try rebooting it: click the little skull-and-crossbones icon on the kiosk and clear out any error messages on the Windows machine. Do not exit out of the black terminal window on the Windows machine. Now go back to the kiosk and hit your button again.
• CavePainting crashes right when I start it.
• I'd like to start Cavepainting manually in the Cave.
• I'd like to add a new button to the Cave kiosk.

Call for Help

If you can't fix the problem on your own, try asking someone else. If you're in CSCI1370, you can:

1. email the professors and TA for general questions about assignments.
2. email just the TA for technical questions.
3. call Jadrian at (919) 593-8094 for emergency help.

If you're just a regular user or you're a CSCI1370 student who wants to work directly with the Cave administrators, you can:

1. email the CCV helpdesk.
2. call John Huffman, the CCV Cave guru, directly. His phone number is written on the whiteboard in the Cave.