Troubleshoot CavePainting: Difference between revisions

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So, [[Cavepainting]]'s acting up?  What's going on?
So, [[Cavepainting]]'s acting up? You have a couple options.
 
== Call for Help ==
If you can't fix the problem on your own, try asking someone else.  If you're in [[CSCI1370]], you can:
# [mailto:cs137tas@cs.brown.edu email the professors and TA] for general questions about assignments.
# [mailto:cs137headtas@cs.brown.edu email just the TA] for technical questions.
# call Jadrian at (919) 593-8094 for emergency help.
 
If you're just a regular user or you're a CSCI1370 student who wants to work directly with the [[Cave]] administrators, you can:
# [mailto:support@ccv.brown.edu email the CCV helpdesk].
# call John Huffman, the CCV Cave guru, directly.  His phone number is written on the whiteboard in the Cave.
 
== Solve It Yourself ==
Some tutorials exist to help you fix problems yourself. What's going on?


* I'd like to [[start Cavepainting manually in the Cave]]
* I'd like to [[start Cavepainting manually in the Cave]]
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*# <code>kill_all_cave_processes</code>-->
*# <code>kill_all_cave_processes</code>-->


If you really can't fix the problem on your own, you might try [mailto:support@ccv.brown.edu emailing the CCV helpdesk].  You could also call John Huffman, the CCV Cave guru, whose phone number is written on the whiteboard in the Cave.  If it's after hours and you're really desperate for help, you can call Jadrian at (919)&nbsp;593-8094.
=== Things to Keep in Mind ===
 
==Things to Keep in Mind==
* The definition of <code>$G</code> is different on different machines, and may refer to very different directories on different servers.  Note especially that the CCV <code>$G</code>, which is what <tt>wallconsole</tt> and <tt>serial</tt> see, has different contents than the CS <code>$G</code>, which <tt>cs-nodes</tt> sees.  This shouldn't be the case, of course, but <code>$G</code>'s far from perfect.
* The definition of <code>$G</code> is different on different machines, and may refer to very different directories on different servers.  Note especially that the CCV <code>$G</code>, which is what <tt>wallconsole</tt> and <tt>serial</tt> see, has different contents than the CS <code>$G</code>, which <tt>cs-nodes</tt> sees.  This shouldn't be the case, of course, but <code>$G</code>'s far from perfect.


[[Category:HOWTO]]
[[Category:HOWTO]]

Revision as of 23:39, 23 September 2008

So, Cavepainting's acting up? You have a couple options.

Call for Help

If you can't fix the problem on your own, try asking someone else. If you're in CSCI1370, you can:

  1. email the professors and TA for general questions about assignments.
  2. email just the TA for technical questions.
  3. call Jadrian at (919) 593-8094 for emergency help.

If you're just a regular user or you're a CSCI1370 student who wants to work directly with the Cave administrators, you can:

  1. email the CCV helpdesk.
  2. call John Huffman, the CCV Cave guru, directly. His phone number is written on the whiteboard in the Cave.

Solve It Yourself

Some tutorials exist to help you fix problems yourself. What's going on?

Things to Keep in Mind

  • The definition of $G is different on different machines, and may refer to very different directories on different servers. Note especially that the CCV $G, which is what wallconsole and serial see, has different contents than the CS $G, which cs-nodes sees. This shouldn't be the case, of course, but $G's far from perfect.