Troubleshoot CavePainting - Revision history

Connor Gramazio: /* Tips and Tricks */

2013-10-22T17:41:26Z

Tips and Tricks

← Older revision		Revision as of 17:41, 22 October 2013
Line 21:		Line 21:

	Please [mailto:cabeen@cs.brown.edu let us know] if you encounter this bug, as we'd like to squash it!		Please [mailto:cabeen@cs.brown.edu let us know] if you encounter this bug, as we'd like to squash it!

			Another common error comes from improperly formatted alpha masks. If an alpha mask uses a gray scale (usually a side effect from antialiasing in applications like Photoshop) cave painting will start, but nothing will be projected leading to a blank cave. To fix this restrict the alpha mask to only black and white.

	== Call for Help ==		== Call for Help ==

Ryan Cabeen at 23:49, 22 September 2013

2013-09-22T23:49:27Z

← Older revision		Revision as of 23:49, 22 September 2013
Line 2:		Line 2:

	== Tips and Tricks ==		== Tips and Tricks ==

			If you have trouble navigating away from the browser page, try starting from the outside edge of the screen when swiping. If the swipe starts within the browser window it will only switch tabs and not move you to the desktop, as expected.

	The most useful fix is to simply restart Cavepainting, as follows:		The most useful fix is to simply restart Cavepainting, as follows:

Ryan Cabeen at 19:26, 19 September 2013

2013-09-19T19:26:14Z

← Older revision		Revision as of 19:26, 19 September 2013
Line 1:		Line 1:
	First, make sure that you're following the procedure to [[run CavePainting from the kiosk]] exactly. If that all checks out, then continue reading.		First, make sure that you're following the procedure to [[run CavePainting from the kiosk]] exactly. If that all checks out, then continue reading.

			== Tips and Tricks ==

	The most useful fix is to simply restart Cavepainting, as follows:		The most useful fix is to simply restart Cavepainting, as follows:

Ryan Cabeen at 19:25, 19 September 2013

2013-09-19T19:25:46Z

← Older revision		Revision as of 19:25, 19 September 2013
Line 1:		Line 1:
	So, ~~[[Cavepainting]]'s acting up? You have a few options.~~		First, make sure that you're following the procedure to [[run CavePainting from the kiosk]] exactly. If that all checks out, then continue reading.

	~~== Check Your Process ==~~
	~~Make~~ sure that you're following the procedure to [[run CavePainting from the kiosk]] exactly.

	~~== Solve It Yourself ==~~

	The most useful fix is to simply restart Cavepainting, as follows:		The most useful fix is to simply restart Cavepainting, as follows:

Ryan Cabeen at 15:25, 19 September 2013

2013-09-19T15:25:54Z

← Older revision		Revision as of 15:25, 19 September 2013
Line 21:		Line 21:
	* Restart Cavepainting as described above		* Restart Cavepainting as described above

	Please let us know if you encounter this bug, as we'd like to squash it!		Please [mailto:cabeen@cs.brown.edu let us know] if you encounter this bug, as we'd like to squash it!

	== Call for Help ==		== Call for Help ==

Ryan Cabeen at 15:24, 19 September 2013

2013-09-19T15:24:58Z

← Older revision		Revision as of 15:24, 19 September 2013
Line 8:		Line 8:
	The most useful fix is to simply restart Cavepainting, as follows:		The most useful fix is to simply restart Cavepainting, as follows:

			* Navigate to the browser interface by swiping left to right, if it's not already shown
	* Quit Cavepainting by tapping the skull and crossbones (maybe a couple times) in the kiosk browser interface		* Quit Cavepainting by tapping the skull and crossbones (maybe a couple times) in the kiosk browser interface
	* Start your program as in [[run CavePainting from the kiosk]]		* Start your program as in [[run CavePainting from the kiosk]]

Ryan Cabeen at 15:24, 19 September 2013

2013-09-19T15:24:10Z

← Older revision		Revision as of 15:24, 19 September 2013
Line 11:		Line 11:
	* Start your program as in [[run CavePainting from the kiosk]]		* Start your program as in [[run CavePainting from the kiosk]]

	This should solve most problems, such as freezes or tracking ~~problems~~.		This should solve most problems, such as freezes or tracking issues.

	You may also run into a problem where only the front wall updates or a freeze happens after saving a file. This is likely to be a crash of the VRG3D server on the kiosk. If this is the case, there will be a Windows error message window that needs to be closed, as follows:		You may also run into a problem where only the front wall updates or a freeze happens after saving a file. This is likely to be a crash of the VRG3D server on the kiosk. If this is the case, there will be a Windows error message window that needs to be closed, as follows:

Ryan Cabeen at 15:23, 19 September 2013

2013-09-19T15:23:50Z

← Older revision		Revision as of 15:23, 19 September 2013
Line 5:		Line 5:

	== Solve It Yourself ==		== Solve It Yourself ==
	~~Some tutorials exist to help you fix problems yourself. What's going on?~~

	* CavePainting is ~~frozen.~~		The most useful fix is to simply restart Cavepainting, as follows:
	** Try rebooting it: click the ~~little~~ skull-and-crossbones ~~icon on~~ the kiosk ~~and clear out any error messages on~~ the ~~Windows machine~~. ~~'''Do not''' exit out~~ of the ~~black terminal window~~ on the ~~Windows machine~~. ~~Now go back~~ to the kiosk ~~and hit your button again.~~
	* ~~[[troubleshoot CavePainting startup crashes\|CavePainting crashes right when I start it]].~~		* Quit Cavepainting by tapping the skull and crossbones (maybe a couple times) in the kiosk browser interface
	* ~~I'd like to [[start Cavepainting manually in~~ the ~~Cave]].~~		* Start your program as in [[run CavePainting from the kiosk]]
	* I'd like to ~~[[add a new button to the Cave kiosk]].~~
	<!~~--* The Cave seems to be frozen. Solution:~~		This should solve most problems, such as freezes or tracking problems.
	*# <code>ssh cavedemo@wallconsole</code>
	*# <code>kill_all_cave_processes</code>-->		You may also run into a problem where only the front wall updates or a freeze happens after saving a file. This is likely to be a crash of the VRG3D server on the kiosk. If this is the case, there will be a Windows error message window that needs to be closed, as follows:

			* Swipe left to right on the kiosk until you reach the desktop
			* Check for an error window
			* Close the window
			* Restart Cavepainting as described above

			Please let us know if you encounter this bug, as we'd like to squash it!

	== Call for Help ==		== Call for Help ==
	If you can't fix the problem on your own, try asking someone else. If you're in [[CSCI1370]], you can:		If you can't fix the problem on your own, try asking someone else. If you're in [[CSCI1370]], you can:
	# [mailto:cs137tas@cs.brown.edu email the professors and TA] for general questions about assignments.		# [mailto:cs137tas@cs.brown.edu email the professors and TA] for general questions about assignments.
	# [mailto:~~cs137headtas~~@cs.brown.edu email ~~just the TA~~] for technical questions.		# [mailto:cabeen@cs.brown.edu email Ryan] and [mailto:John_Huffman@brown.edu email John] for technical questions.
	# call ~~Jadrian~~ at (~~919~~) ~~593~~-~~8094~~ for emergency help.		# call Ryan at (323) 697-3806 for emergency help.

	If you're just a regular user or you're a CSCI1370 student who wants to work directly with the [[Cave]] administrators, you can:		If you're just a regular user or you're a CSCI1370 student who wants to work directly with the [[Cave]] administrators, you can:
	# [mailto:support@ccv.brown.edu email the CCV helpdesk].		# [mailto:support@ccv.brown.edu email the CCV helpdesk].
	# ~~call~~ John ~~Huffman, the CCV Cave guru, directly. His phone number is written on the whiteboard in the Cave.~~		# [mailto:John_Huffman@brown.edu email John]

	[[Category:CavePainting HOWTO]]		[[Category:CavePainting HOWTO]]

Jadrian Miles: /* Solve It Yourself */

2008-11-26T00:15:31Z

Solve It Yourself

← Older revision		Revision as of 00:15, 26 November 2008
Line 9:		Line 9:
	* CavePainting is frozen.		* CavePainting is frozen.
	** Try rebooting it: click the little skull-and-crossbones icon on the kiosk and clear out any error messages on the Windows machine. '''Do not''' exit out of the black terminal window on the Windows machine. Now go back to the kiosk and hit your button again.		** Try rebooting it: click the little skull-and-crossbones icon on the kiosk and clear out any error messages on the Windows machine. '''Do not''' exit out of the black terminal window on the Windows machine. Now go back to the kiosk and hit your button again.
	* [[troubleshoot CavePainting startup crashes\|CavePainting crashes right when I start it]]		* [[troubleshoot CavePainting startup crashes\|CavePainting crashes right when I start it]].
	* I'd like to [[start Cavepainting manually in the Cave]]		* I'd like to [[start Cavepainting manually in the Cave]].
	* I'd like to [[add a new button to the Cave kiosk]]		* I'd like to [[add a new button to the Cave kiosk]].
	<!--* The Cave seems to be frozen. Solution:		<!--* The Cave seems to be frozen. Solution:
	*# <code>ssh cavedemo@wallconsole</code>		*# <code>ssh cavedemo@wallconsole</code>

Jadrian Miles at 00:06, 26 November 2008

2008-11-26T00:06:01Z

← Older revision		Revision as of 00:06, 26 November 2008
Line 1:		Line 1:
	So, [[Cavepainting]]'s acting up? You have a ~~couple~~ options.		So, [[Cavepainting]]'s acting up? You have a few options.

	== ~~Call for Help~~ ==		== Check Your Process ==
	~~If you can't fix the problem on your own, try asking someone else. If~~ you're ~~in [[CSCI1370]], you can:~~		Make sure that you're following the procedure to [[run CavePainting from the kiosk]] exactly.
	~~# [mailto:cs137tas@cs.brown.edu email~~ the ~~professors and TA] for general questions about assignments.~~
	~~# [mailto:cs137headtas@cs.brown.edu email just the TA] for technical questions.~~
	~~# call Jadrian at (919) 593-8094 for emergency help.~~

	~~If you're just a regular user or you're a CSCI1370 student who wants~~ to ~~work directly with the~~ [[~~Cave~~]] ~~administrators, you can:~~
	~~# [mailto:support@ccv.brown.edu email the CCV helpdesk].~~
	~~# call John Huffman, the CCV Cave guru, directly. His phone number is written on the whiteboard in the Cave~~.

	== Solve It Yourself ==		== Solve It Yourself ==
	Some tutorials exist to help you fix problems yourself. What's going on?		Some tutorials exist to help you fix problems yourself. What's going on?

			* CavePainting is frozen.
			** Try rebooting it: click the little skull-and-crossbones icon on the kiosk and clear out any error messages on the Windows machine. '''Do not''' exit out of the black terminal window on the Windows machine. Now go back to the kiosk and hit your button again.
	* [[troubleshoot CavePainting startup crashes\|CavePainting crashes right when I start it]]		* [[troubleshoot CavePainting startup crashes\|CavePainting crashes right when I start it]]
	* I'd like to [[start Cavepainting manually in the Cave]]		* I'd like to [[start Cavepainting manually in the Cave]]
Line 21:		Line 16:
	*# <code>kill_all_cave_processes</code>-->		*# <code>kill_all_cave_processes</code>-->

	==~~= Things to Keep in Mind =~~==		== Call for Help ==
	* The definition of <code>$G</code> is different on ~~different machines~~ for ~~different users and processes~~. ~~Note especially that~~ the CCV ~~<code>$G</code>, which is what <tt>wallconsole</tt> and <tt>serial</tt> see~~, ~~has different contents than~~ the ~~CS <code>$G</code>~~, ~~which <tt>cs-nodes</tt> sees~~. ~~When in doubt, check~~ the ~~actual definition of <code>$G</code>~~ in the ~~context that you're investigating~~.		If you can't fix the problem on your own, try asking someone else. If you're in [[CSCI1370]], you can:
			# [mailto:cs137tas@cs.brown.edu email the professors and TA] for general questions about assignments.
			# [mailto:cs137headtas@cs.brown.edu email just the TA] for technical questions.
			# call Jadrian at (919) 593-8094 for emergency help.

			If you're just a regular user or you're a CSCI1370 student who wants to work directly with the [[Cave]] administrators, you can:
			# [mailto:support@ccv.brown.edu email the CCV helpdesk].
			# call John Huffman, the CCV Cave guru, directly. His phone number is written on the whiteboard in the Cave.

	[[Category:CavePainting HOWTO]]		[[Category:CavePainting HOWTO]]